Testimonials

I would like to express my gratitude and admiration for their professionalism. We needed a large batch of identical books as a gift, the books were delivered to order, quickly, promptly, and at a discount. Thank you for a great job!

Always liked your stores. The merchandise and the service! But today I was brought to tears at the store in Acropolis. I was asked a question and reprimanded about my distance from the store employee. And reproached that I do not read the legislation, about the same distance of the buyer and the seller. It would take a long time to write all the altercations. When I realized that the book will not sell me, I turned to the vacant girl at the cash register. I bought the book, but I will hardly go there when this seller works. Thank you.yes

I have been using your online store for several years. Thank you very much for the efficiency, quality of services provided!!! Congratulations to all employees on Christmas and New Year!"

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Thank you very much for delivering the package. Very good work. On Monday 12.12.2022 ordered, next Monday 19.12.2022 received in Poland. Way to go! Congratulations on the New Year holidays!

Excellent selection of books, pleasant service and fast delivery. I dare to say that this is the best assortment in Europe. I used to buy from a store in Germany with a small assortment, disgusting service and rude employees. So nice to find an online store where there are books not only Dontsova and her like. A lot of very interesting gift editions - other stores do not want to spend on expensive inventory. Very happy that I can order and send books to Lithuania mom. There the choice of Russian books is very scarce and probably soon there will be no them at all. It's so convenient that you can deliver a stack of beautiful books to someone as a gift in a couple of days - right in the box! Thank you so much!

I ordered the book via pacomat, literally one business day later I received a very well packaged copy of the book, in addition, about the course of the order I was \"accompanied\""" by e-mail and phone! I give it 5 out of 5!"

Thank you so much for being responsive and helping me buy the books!

Very convenient. Fast processing. Thank you.

Actually I'm not a fan of leaving reviews, but in this case I'll make an exception - this online bookstore is a real godsend for every book lover! After several orders and extra-wishes I am delighted with the available books, the speed of processing and payment options (I will not hide, if still to Paypal (which I do not use) would install the ability to pay with Klarna I would not express here at all). But what impresses me most is the great, friendly and very customer-oriented service! I've ordered from several other online stores and I haven't even roughly seen such courteous, prompt and personal contact with the customer in case of anything. And yes, another small but very important service area of this store, before which I took off my hat - \"guys-girls\"" from the team of the store are able to find even that seemingly no longer find anywhere! And they do it quickly! Out of (so far) four requested to search for books, they found three, and one of them I myself was looking for more than two years and did not find anywhere. The team coped easily and effortlessly in 4 days! And not an unimportant factor - prices. They are quite humane in comparison. Delivery to Germany - about a week (it's very fast; although UPS makes sometimes nervous leaving parcels sometimes just in front of the door - but this is a problem with UPS and not the problem of the store). Very happy customer card - 10% - it's sometimes very cool! Especially when the order is not small it is very felt ;) In general - thank you very much for your hard work and opportunities!"

Just delightful service, above and beyond, as always! You have a keen sense of your customers and what they need! I will never part with you! Success to you in development and prosperity! P.S. I hope that your customer service department will get a good prize, they deserve it!"

Great service, thank you for good shopping. Well received, fast and without complains!!!

Wonderful store! My order was delivered to Finland in less than a week by UPS (i.e. to my door). Each book was carefully wrapped in cellophane and the box was additionally protected. Very easy to order and it is possible to form lists of future purchases. The most affordable prices for a Finnish customer in this store. Thank you very much!"

I really like the way you work.

Very happy with the purchase, great selection, fast delivery, I recommend it to everyone. Thank you very much