How to get a regular customer discount?

What discount does the Polaris loyalty card provide?

• The loyalty card provides a 10% discount on all items, excluding gift cards, "book of the month," and special offers.
• The discount is always valid (including during sales in the online store 😊 )

How do I get a loyalty card in the online store?

• Make five purchases in the kniga.lv online store, each worth more than 14.99 EUR. Please note: for your purchases to be counted correctly, you must register on the website. Only the price of the books is counted, not shipping. Your loyalty card will be sent to you with your fifth order.
• Make one purchase at the kniga.lv online store totaling over 75.00 EUR. Your loyalty card will be sent to you with this order and will become active immediately after purchase.

What types of cards are there?

• Plastic: We send it with the parcel.
• Electronic: The code for the sent plastic card is automatically added to the customer's registered profile immediately after placing the order.

How do I use a discount in the online store?

To apply a discount in the online store, click "Have a coupon or loyalty card?" on the checkout page and enter the loyalty card number in the field that appears.

I lost my card. What should I do?

If you've lost your loyalty card, please email us ([email protected]) and we'll restore it.