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Heart-to-heart negotiations. A simple technique for successful communication

14.99 €
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Heart-to-heart negotiations. A simple technique for successful communication
14.99 €
Negotiations don't just happen in oval offices. You negotiate about cleaning the room with your child, about vacation dates with your partner, about a discount on tomatoes with the seller. And every time you find yourself in a three-dimensional negotiation space, which, according to Tatiana Muzhitskaya, consists of tasks, relationships and energy. Tasks are the goals of communication, relations are the style of interaction of the participants, and energy is their state. And for communication to be effective, it is important to catch the balance in all three directions. To do this, the author offers a simple step-by-step technology. Having mastered it, you can change your attitude to negotiations. Make them both effective and interesting. It is not for nothing that the book is called "Negotiations by Heart".
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