How to Talk to Assholes: What to Do About the Inadequate and Insufferable People in Your Life
6.99 €
In stock
How to Talk to Assholes: What to Do About the Inadequate and Insufferable People in Your Life
6.99 €
The author of the bestseller "I Hear You Through and Through" and experienced psychiatrist Mark Goulston - on how to deal with unbearable people.
We all periodically encounter people with whom a constructive conversation is impossible. A boss who demands the impossible, a picky parent, an aggressive teenager, a manipulative colleague, a neighbor who yells at you, a sobbing lover or a quarrelsome client with unfounded claims. How to deal with them? How to talk to those who do not hear the arguments of reason?
In this book, the creator of the FBI negotiation course, a well-known psychiatrist and consultant with extensive experience working with unbalanced people Mark Goulston tells how to emerge victorious from destructive communication.
Under the cover are specific techniques of psychological defense against "everyday lunatics" who infect you with their irrationality and are unable to constructively and sensibly resolve any issue. You will also learn:
— Why people behave the way they do
— How instinctive reactions can escalate a situation — and what to do about them
— When to confront a problem and when to walk away from it
— How to apply proven techniques described by the author.
We all periodically encounter people with whom a constructive conversation is impossible. A boss who demands the impossible, a picky parent, an aggressive teenager, a manipulative colleague, a neighbor who yells at you, a sobbing lover or a quarrelsome client with unfounded claims. How to deal with them? How to talk to those who do not hear the arguments of reason?
In this book, the creator of the FBI negotiation course, a well-known psychiatrist and consultant with extensive experience working with unbalanced people Mark Goulston tells how to emerge victorious from destructive communication.
Under the cover are specific techniques of psychological defense against "everyday lunatics" who infect you with their irrationality and are unable to constructively and sensibly resolve any issue. You will also learn:
— Why people behave the way they do
— How instinctive reactions can escalate a situation — and what to do about them
— When to confront a problem and when to walk away from it
— How to apply proven techniques described by the author.
See also:
- All books by the publisher
- All books by the author
- All books in the series NEON Pocketbooks