METHODS OF PAYMENT
- Payment by bank card online - you can pay for your order by credit or debit card immediately at checkout.
Debit card immediately when you place it. Receipt of payment in this case
in this case is controlled automatically and usually takes no more than 5 minutes.
We accept payment by VISA and Mastercard bank cards;
- Paypal - payment through your Paypal account;
- Direct bank transfer - after placing the order you receive
necessary details and pay for the purchase by bank transfer,
for example, through your online bank. Attention: with this method of
payment method, the order starts to be processed only after the money
is credited to your account (the order processing time may increase by 2-3
days).
- You can also pay with our electronic gift card,
which can be purchased via link.
All payment transactions are encrypted and completely secure.
We deliver books all over the world!
Delivery to countries of geographical Europe (including
Great Britain, Norway): we send orders by HRX, DPD, Fedex and
DHL.
For orders over €49.99 – we deliver the parcel for free!
For orders of less – the cost of standard delivery is €14.99.
The cost of express delivery can be calculated by adding the item to the
basket.
Delivery times:
- Standard delivery by courier services: 6-12 working days
after the order is processed.
- DHL paid express delivery: 2-3 working days after the
order is processed.
What else do you need to know?
- The maximum weight of one parcel is 30 kg.
- The order is processed within 3-5 working days after
payment is confirmed, after which we transfer your order to the
delivery service. During discounts and in December, the order processing time
may increase to 7 working days. In case of payment
by bank transfer, the order will be processed only after
the money has arrived to our account, which may take an additional
2-3 working days.
- Please check the contact information carefully when
placing an order. Correct delivery address and phone number will help us
to deliver your order on time.
- We recommend that you check with the customs department of the
delivery country for information on customs declaration, taxes and duties.
- Parcels delivered to the UK, worth more than
£135, will need to be cleared through customs and duty paid. If
the order value does not exceed
£135, you do not need to pay anything extra.
- During holidays and sales, order processing times
may be increased by 2-4 working days. On pre-holiday and
holiday days, information about increased delivery times can be found on the official websites of courier services.
Delivery in the Baltics
Delivery of all orders in Latvia, Lithuania and Estonia is carried out through
Omniva, Venipak Pickup Point parcel terminals and the Venipak courier service.
Latvia
- Delivery to Omniva, Venipak Pickup Point parcel terminals: free for orders
of €19.99 or more! For orders of less,
the cost of delivery is €2.99.
- Delivery by Venipak courier: free for orders
of €19.99 or more! For orders of less,
the cost of delivery is €4.99.
Standard delivery times in Latvia are 2-3 business days after
the order is processed, depending on the payment method and
the delivery location.
Pick up the goods in the store (Latvia)You can pick up your
purchase directly from the store. This is a free shipping method! To do this, you must select the "Pick up item in store" option during the checkout process. When receiving your order, please have your
order number with you.
Lithuania, Estonia
- Delivery to Omniva, Venipak Pickup Point parcel terminals: free of charge for orders
of €19.99 or more! For orders of lesser amounts,
delivery costs €2.99.
- Delivery by Venipak courier: free of charge for orders
of €19.99 or more! For orders of lesser amounts,
delivery costs €4.99.
Standard delivery times in Latvia are 2-3 business days after
order processing, depending on the payment method and delivery location.
10.05.2025If I could, I would give more than five stars, because I have been buying books from Polaris for five years now, and I never cease to be amazed by the service! Every order feels like a holiday! I have asked more than once about books that I could not find in the assortment, and the feedback did not make me wait, and the staff are exceptionally attentive, polite, friendly people; talking to them is like drinking the sun! :) The parcels are always meticulously packed, so the books always arrive in perfect condition, and they also delight with surprises in the form of bookmarks and postcards!
