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Heart-to-heart talks. Simple technology for successful communication

19.99 €
15.99 €
In stock
Heart-to-heart talks. Simple technology for successful communication
19.99 €
15.99 €
In basket
It is not only in the oval offices that negotiations take place. You agree to clean the room with the child, on vacation dates with a partner, on a discount on tomatoes with the seller. And each time you find yourself in a three-dimensional negotiation space, which, according to Tatiana Muzhitskaya, consists of tasks, relationships and energy. Tasks are the goals of communication, relationships are the style of interaction of participants, energy is their state. And for communication to be effective, it is important to strike a balance in all three areas. For this, the author offers a simple step-by-step technology. Having mastered it, you can change your attitude to negotiations. Make them both effective and interesting. No wonder the book is called “Conversations in the hearts”.
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