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ISBNs | 978-5-04-117728-7 |
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The weight | 0,333 kg |
Size | 138 × 212 mm |
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Delivery
€9,99
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Clients are increasingly refusing personal communication, preferring correspondence in instant messengers and social networks. In order to bring every contact to a deal without losing potential buyers, sales managers need to master a whole new set of tools. Negotiation expert, author of the bestsellers "Monster Sales" and "Negotiations with Monsters" Igor Ryzov and his colleague Alexei Pashin teach how to build remote communication with clients in social networks and instant messengers. The authors explain how:
— вступать в переписку с клиентом и мгновенно создавать доверительную атмосферу;
— общаться так, чтобы у собеседника не оставалось шанса оборвать диалог и исчезнуть с радаров;
— ловко презентовать свои товары и услуги, жонглируя аудио и видео;
— ненавязчиво обрабатывать возражения;
— эффективно дожимать клиента, не давая ему подвесить контакт;
— делать повторные продажи.
Author | |
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Publishing house | |
ISBNs | 978-5-04-117728-7 |
Binding | |
Pages | |
The weight | 0,333 kg |
Size | 138 × 212 mm |
Серия | |
Format | |
The year of publishing |
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