Granger Jean-Christophe

Everything is fine!!

I want to thank you for the excellent service! The delivery was perfect—everything was fast, neat, and with great attention to detail. I was delighted to find the little gifts inside; it truly created a sense of care. The packaging was also top-notch—everything was secure and beautifully packaged. It's rare to find this level of service these days. Thank you so much, I'll definitely be ordering again!

Everyone involved with KNIGA.LV deserves the highest praise for their professionalism and serious, responsible, and attentive attitude toward customers (even small gifts like postcards and bookmarks, as mentioned in every review, confirm this). In my case, the problem was resolved promptly. Upon receipt, I discovered a crease in one book, even though it was impeccably packaged. I was immediately offered an exchange or a gift card for a discount on my next purchase. I was leaning toward purchasing a book that was out of stock at the time, but they ordered it and found it quickly—they approached the issue individually, with special attention and understanding. Delivery in both cases was completed within 4 days of dispatch—and this was from Latvia to Italy! In short, my shopping experience was entirely positive; words of gratitude and best wishes to the entire Polaris team!