Филаткина Наталия

I want to express my sincere gratitude for the excellent service and high level of customer service!
I ordered books with delivery to Belgium, and the entire process exceeded my expectations. The order was processed very quickly, delivery was fast, and the books arrived in perfect condition thanks to careful and secure packaging. I was especially pleased to receive unexpected gifts, which were a wonderful addition to the order and created a wonderful atmosphere. 😊 I'd also like to highlight the team's high professionalism, attentive attitude toward customers, responsibility, and efficiency at every stage. It's clear that they truly care about their customers. I highly recommend them to anyone who values high-quality service, reliability, and impeccable service. I will definitely order again!

Hi! We ordered 4 books, and everything arrived exactly as promised and in perfect condition. Thank you very much!

I want to thank the Kniga.lv team for finding three books that were completely impossible to find, seriously! They're long out of print! They even sent them to London with free (!) delivery. The parcel arrived quickly, even a day earlier than promised. The friendly staff contacted me by email after my online request (you can request desired books that aren't shown on the website using the online form), explaining that the books were found, but used, and I told them to send them. By the way, all three books were in perfect condition, like new. I'm pleasantly surprised by this service!!! Special thanks to Yulia, who was in touch and explained all the delivery options via email. I highly recommend this bookstore and would gladly use their services again. The packaging was reliable, the books were wrapped in bubble wrap, and nothing was damaged or scratched. Good luck to the whole team!