Author | |
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Publishing house | |
ISBNs | 978-5-9614-2052-4 |
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Pages | |
The weight | 0,36 kg |
Size | 215 × 145 mm |
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The year of publishing |
Delivery
€9,99
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The belief that if a problem cannot be measured, it cannot be solved is a costly myth, said management guru E. Deming, who is often credited with the opposite. Many companies and government agencies are formalizing processes and introducing a variety of KPIs, believing that the way to success is to measure performance. Based on it, the reward is determined. However, such an approach often distorts reality, wastes resources and even leads to serious moral and financial damage. Jerry Muller demonstrates this in his book with examples from the fields of education, health care, business, policing, the military, and philanthropy. The book will help you take a critical look at the desire to measure everything and take a balanced approach to the need to use performance indicators.
Author | |
---|---|
Publishing house | |
ISBNs | 978-5-9614-2052-4 |
Binding | |
Pages | |
The weight | 0,36 kg |
Size | 215 × 145 mm |
Format | |
Standard | |
The year of publishing |
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