Stop calling me. Rules for successful negotiations in instant messengers and social networks

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Clients are increasingly refusing personal communication, preferring correspondence in instant messengers and social networks. In order to bring every contact to a deal without losing potential buyers, sales managers need to master a whole new set of tools. Negotiation expert, author of the bestsellers "Monster Sales" and "Negotiations with Monsters" Igor Ryzov and his colleague Alexei Pashin teach how to build remote communication with clients in social networks and instant messengers. The authors explain how:
— enter into correspondence with the client and instantly create a trusting atmosphere;
— communicate in such a way that the interlocutor does not have a chance to break off the dialogue and disappear from the radar;
— deftly present your products and services, juggling audio and video;
— unobtrusively handle objections;
— effectively put pressure on the client, not allowing him to lose contact;
- make repeat sales.

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Barcode: 9785041177287 SKU: 70142268 Category:
Publication language: Russian

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